We have covered the topic of fraud in the swimming pool industry many times in in the past. The swimming pool industry is largely unregulated and this leads to many pool companies becoming less than honest with consumers. This is bad for the customer, competitors and even the pool companies engaging in these activities.
I had a customer tell me a story the other day about a pool company he found online. Actually he thought he had found three different pool companies online and called each one of them off of their individual websites. Each number he would call led to the same company even though the websites represented different company names. The customer said that this made it difficult for him to find three different pool companies from which to obtain quotes for his swimming pool renovation project. He asked the representative for the company in question why they had so many websites and they declined to give a “real answer”. So he started reasearching online, was finally able to find the root company and then researched the history behind that company. He said it was horrible what he found and that there was “lots of criminal activity”. He assumed that the multiple websites were being used to make it very difficult for consumers to find out about the company’s history.
Keep this in mind when searching for your next pool company. If the company has multiple websites you may want to look a little deeper before making your hiring decision.