Negative reviews are just part of doing business.  Even if your operations are perfect…your customers are not!  If you serve 100 customers at least one of them will be unhappy no matter what you do.  The problem is that the 1% of customers that can’t be satisfied is about 50 times more likely to write a
Several friends have asked me recently how I have generated a large number of reviews for Lazy Day Pools.  Given the importance of the subject, I thought I would share what I have learned and how I have accomplished my review goals each month.  Hopefully, you will find it helpful for your business. Before I

How to Prevent Pool Liner Color Fading

Over the past thirteen years, I have installed thousands and thousands of pool liners in the Metro Atlanta area.  One of the most common complaints I have received over this time period is the color fading below the water line due to chlorine or salt systems.  So I conducted a 5-year study between 2006 and
This is the first article in a series of articles for pool owners to get the most out of their swimming pools for the least amount of money. As a new pool owner, it is important that you understand the basics of how your swimming pool works in order to make the best decisions for
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